Efficiently manage the area of surveillance, ensuring service quality at minimum cost, and implement this model in all the countries where the company operates.
PROBLEM
SOLUTION
Development of a planning solution that provides a chart with the employees and schedules of security services to be provided and reports on the most suitable employees to fill a vacant position, given a service and a pool of workers.
IMPACT
The tool made it possible to reduce costs and improve service. In addition, it takes into account the wishes and preferences of employees without impacting on the efficiency and quality of allocations.
Metro Madrid
